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Mon–Sat Support:+265 995 554 449

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Iconic Electronics Malawi

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Iconic Electronics Malawi

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Iconic Electronics Malawi

Mon–Sat Support

Iconic Electronics Malawi

IconicElectronics Malawi

Malawi's trusted electronics retailer since 2019. Genuine products, nationwide delivery, and expert after-sales support.

Chichiri Shopping Mall, opposite Kodak Studios, Blantyre

+265 995 554 449

support@iconicmalawi.com

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Returns & Refunds

Fair, transparent returns aligned with Malawian consumer protection standards.

7-Day Return Window

Unopened products in original packaging may be returned within 7 days of delivery for a full refund or exchange. Proof of purchase is required.

Opened & Used Items

Smartphones, laptops, and sealed electronics that have been activated or opened are subject to inspection. A restocking fee of up to 15% may apply if the item is not in resalable condition.

Defective Products

Manufacturing defects covered under warranty are repaired or replaced at no cost. Contact us within 48 hours of delivery if you notice physical damage or DOA (dead on arrival) issues.

How to Initiate a Return

  1. Email support@iconicmalawi.com with your order number and reason
  2. Receive an RMA number and return instructions
  3. Ship or drop off the item at our Blantyre showroom
  4. Refunds process within 5–10 business days to the original payment method

Non-Returnable Items

  • Opened software licences and digital download codes
  • Custom-configured or bulk B2B orders (unless defective)
  • Accessories with broken hygiene seals (earbuds, etc.)